What Happens After Ordering?

A simple guide to what happens after you place your order

1. Your Order Is Confirmed

Once full payment is received and your written confirmation of sizes, style and specification, your order is officially booked into our system.

You’ll receive an Order Confirmation email summarising everything.

Your bespoke steel gates now move into our manufacturing schedule.

During this stage we:

This stage is highly skilled and carried out by our in‑house team.

Once your gates return from galvanizing, the gates are cleaned of imperfections and sent for powder coating in your chosen colour.

This provides a durable, long‑lasting finish and is backed by our 5‑year powder‑coating guarantee.

Before your gates leave our workshop, we carry out:

We only dispatch gates that meet our quality standards.

If your order is Supply‑Only:

We’ll arrange a delivery date. You’ll receive tracking or courier details where applicable.

If your order includes Installation:

We’ll contact you to arrange a suitable installation date. Please ensure:

Our installation team will:

You’ll also receive a completion report.

Your warranties begin from the date of delivery or installation:

We’ll keep your details on file for future servicing and support.

Automated gates must be serviced every 12 months to remain safe and compliant.

We offer:

You’ll receive reminders when your service is due.

If you have any questions at any stage, just contact us:

We’re here to make the process smooth, clear and stress‑free.